Privacy policy


Introduction

Nuada Naturals respects your privacy and is committed to handling your personal data with care, transparency, and in line with applicable data protection laws, including the General Data Protection Regulation (GDPR).

This Privacy Policy explains how your data is collected, used, and protected when you visit or make a purchase from our website.

Who We Are

Nuada Naturals is a sole trader business based in Cork, Ireland.

Business name: Nuada Naturals
Location: Cork, Ireland
Email: info@nuadanaturals.ie

What Information We Collect

Information You Provide Directly

When you visit, interact with, or make a purchase from our website, create an account, contact us, or subscribe to our emails, we collect the following personal data:

    • name
    • billing and shipping address
    • email address
    • phone number
    • order information
    • account login details
    • communication preferences

Information Collected Automatically

When you visit the website, certain information may be collected automatically, including:

    • IP address
    • browser type
    • device information
    • website usage information
    • cookies and analytics data (For more information, please see our Cookie Policy.)

Information from Shopify & Third Parties

We use Shopify to operate our online store. We also share personal data with trusted third-party service providers who process data on our behalf, including:

    • Shopify
    • payment providers
    • shipping and delivery partners
    • analytics services
    • email marketing providers such as Mailchimp
    • advertising and marketing tools, including Meta Pixel and Google Analytics

How We Use Your Personal Data

We may use your personal data to:

  • process and fulfil orders
  • provide customer support
  • manage shipping and delivery
  • communicate about orders or enquiries
  • improve the website and customer experience
  • prevent fraud or misuse
  • comply with legal obligations
  • send marketing emails where you have given your consent (you may withdraw your consent at any time)

Legal Bases for Processing

Under GDPR, Nuada Naturals processes your personal data on the following legal bases:

  • performance of a contract
  • your consent
  • our legitimate interests (such as improving our services and preventing fraud)
  • compliance with legal obligations

Email Marketing

If you subscribe to our newsletter or provide your consent to receive marketing communications, we may send you occasional updates about products, launches, or offers. You can withdraw your consent at any time using the unsubscribe link included in all marketing emails or by contacting us directly.

Nuada Naturals does not use SMS marketing.

Cookies & Tracking Technologies

What Cookies Are

Cookies are small files stored on your device that help websites function properly and improve user experience.

Essential Cookies

Some cookies are necessary for the operation of our Shopify store, including checkout and security features. These cookies do not require your consent.

Analytics & Marketing Cookies

We may use analytics and advertising tools, including Google Analytics and Meta Pixel, to better understand website performance and customer interactions. These non-essential cookies are only used where you have given your consent through our cookie banner.

Managing Cookies

You can manage your cookie preferences at any time through our cookie consent banner or your browser settings. For more detailed information, please see our Cookie Policy.

Sharing Your Personal Data

Your personal data may be shared only where necessary with trusted service providers.  including:

  • Shopify
  • payment processors
  • shipping providers
  • analytics providers
  • email marketing providers

These providers are contractually required to process your personal data securely and in accordance with applicable data protection laws. We may also share personal data with legal or regulatory authorities where required to comply with legal obligations or to protect our legal rights.

Nuada Naturals does not sell your personal data or share it with third parties for their own marketing purposes.

International Data Transfers

Some of our service providers may process personal data outside the European Economic Area (EEA). Where this occurs, appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the European Commission.

Data Retention

Personal data is retained only for as long as reasonably necessary for:

  • processing and fulfilling orders
  • complying with legal, tax, and accounting obligations
  • managing customer accounts
  • meeting legitimate business needs

Your Rights Under GDPR

Under applicable data protection laws, including GDPR, you have the following rights:

  • access your personal data
  • Request correction of inaccurate data
  • Request the deletion of your personal data
  • restrict or object to certain processing
  • withdraw consent for marketing
  • Request data portability
  • lodge a complaint with the Irish Data Protection Commission

To exercise any of these rights, please contact info@nuadanaturals.ie.

Data Security

Nuada Naturals takes appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. We work with secure systems and trusted service providers to safeguard your information.

Payment information is processed securely by Shopify and authorised payment providers. Nuada Naturals does not store full payment card details.

Children’s Privacy

This website is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected such data, we will take steps to delete it.

Third-Party Links

Our website may contain links to third-party websites or social media platforms. Nuada Naturals is not responsible for the privacy practices of external sites.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect operational, legal, or regulatory changes.

The latest version will always be available on this website. We encourage you to review it periodically.

Last updated: May 2026

Contact Information

Nuada Naturals is the data controller responsible for your personal data.
For any privacy-related questions, requests, or to exercise your rights, you can contact:

Email: info@nuadanaturals.ie